Delete Your DenzaPlay Account and Data

This page explains how to delete your DenzaPlay Life account and its cloud data, from PT Denzaplay Indonesia.

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Which apps does this cover?

One DenzaPlay Life account (Sign in with Google) is shared by all DenzaPlay Life apps: Jam Puasa, Rajin, Kendi, Curhat, Otot Kawat, Tamu Bulanan, Hafalan, Fotokopi, Beres, Celengan and Bobo. Deleting the account deletes the cloud data of all these apps at once.

An account is optional. If you never signed in with Google, we hold no data about you. Your entries exist only on your device.

Option 1: Delete in the app

  1. Open any DenzaPlay Life app.
  2. Tap the Akun (Account) button at the top of the screen (or open Settings), then find the Akun & sinkronisasi (Account & sync) card.
  3. Tap "Hapus akun & data cloud" (Delete account & cloud data) and confirm.
  4. Sign in with Google again when asked, using the same account. This confirms the account is yours. If you cancel or the check fails, nothing is deleted.

When it's done, the app shows a message that your account and cloud data have been deleted. If deletion fails, try again when your internet connection is stable. If it still fails, use Option 2.

Option 2: Request by email (without the app)

Email [email protected]:

  • from the Google account email address you used to sign in;
  • with the subject "Delete DenzaPlay Life account".

If you can't send from that address, include the account's email address in your message. We may ask for more details to confirm the account is yours. We will never ask for a password.

We'll reply within 3 × 24 hours of receiving your email, and complete the deletion within 14 days of confirming the account is yours. We'll email you when it's done.

What is deleted

  • Your account: the name, email address, profile photo URL and Google account ID we received when you signed in, plus your user ID, account creation time and last sign-in time.
  • All cloud data from all DenzaPlay Life apps, including Tamu Bulanan data if you ever allowed it to sync.

Deletion is permanent and can't be undone. Data is deleted straight away. We don't keep backups of your cloud data. Our database provider may briefly keep short-term version history (about one hour).

What is not deleted

  • Data on your device. Entries, photos and settings on your device stay. To remove them, clear the app's data in Android Settings, uninstall the app, or clear the site's data in your browser.
  • Files you exported yourself (for example PDF, CSV or JSON).
  • Your request email, which we keep for as long as needed to show we handled your request.

Only want to delete some data?

  • A single entry: delete it in the app, then tap "Sinkron sekarang" (Sync now) so it's also removed from the cloud.
  • Only Tamu Bulanan data: turn off "Sinkronkan data Tamu Bulanan" (Sync Tamu Bulanan data) in Account & sync. All Tamu Bulanan data in the cloud for your account is deleted, while your account and other apps' data stay.
  • For anything else, email [email protected].

DenzaPlay app guest profile (online game)

The DenzaPlay game app (com.denzaplay.app) doesn't use a DenzaPlay Life account, but it keeps a guest profile on our servers. To delete it, email [email protected] with the subject "Delete DenzaPlay guest profile", including your player name and, if you have one, your friend code (in the Friends menu). We'll delete your profile, avatar, free chips, statistics and friends data within the same timeframes as above. Uninstalling the app alone does not delete the profile on our servers.

More information

PT Denzaplay Indonesia, Indonesia